Kapitex Homecare

Kapitex Homecare

Laryngectomy & Tracheostomy Prescriptions Made Easy…

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About Kapitex Homecare

Supporting people who are neck breathers requires understanding and specialist expertise. Kapitex has recognised the need to work with patients and clinicians not only while in hospital, but onwards throughout their lives.

We pride ourselves on our compassionate, expert, and patient focused approach to supporting those with laryngectomy and tracheostomy. Kapitex Homecare allows us to extend our reach directly to patients at home, through an efficient and comprehensive prescription delivery service.

We could not do this alone and so we have teamed up with industry experts Daylong Direct. Daylong is one of the UK’s leading independent dispensing appliance contractor’s, with over 60 years’ experience. Daylong is a feefo gold trusted merchant for the 3rd year running independent testimony to the quality of their service.

Daylong Direct is used to working closely with clinicians to offer the best possible solutions to meet the patient’s needs. You can expect speed, accuracy and choice of prescription items delivered free, direct to your door.

Why Choose Kapitex Homecare?

If you like would like to receive laryngectomy and tracheostomy products from a specialist company dedicated to serving airway management for over 30 years, you can by choosing Kapitex Homecare.

Choice
We can provide ALL airway management products from any manufacturer listed within Part IX of the drug tariff.
Speed
Our specialist knowledge in airway management and largest UK stockholding of Kapitex products, allows us to dispense prescriptions quickly and directly.
Accuracy
We know airway management products and our service is audited to the ISO 13485 standard.

What are the benefits of using EPS and Kapitex Homecare?

The EPS is secure, confidential and nationally used, you will no longer have to visit your GP practice to collect your prescription. Instead, your GP will automatically send us your prescription electronically directly to Kapitex Homecare.

How can I use EPS for my laryngectomy or tracheostomy supplies?

You choose which NHS dispenser you would like to receive your electronic prescription. This is called “nomination”.

You nominate (choose) your preferred NHS dispenser operating EPS eg. Kapitex Homecare.

You can ask your GP to complete your nomination on your behalf (or complete our FREEPOST reply card. You do not need a computer to use EPS.

Is this service right for me?

This service saves you time visiting your GP surgery and Chemist to pick up your prescription. Instead your prescribed products delivered directly to your home.

Can I change/cancel my nomination and go back to a paper prescription?

If you want to change or cancel your nomination, speak to your GP practice, pharmacist or Kapitex Homecare before your next prescription is due to ensure you receive the right products to the right place.


What is RE-Mind Prescription Service?

The Kapitex Homecare RE-Mind service will remind you when it is time for you to reorder your airway management products. Our free service keeps you informed when it is time to place your next order/prescription.

When will you be contacted?

The RE-Mind Prescription Service will email you before you need to reorder. We will let you know the previous product you received so you can decide what you need next time.

How you re-order your repeat prescription each month will depend on your GP practice.

1) If your GP surgery agrees Kapitex Homecare can request the prescription on your behalf each month. This is called a third party request. Once this system is set up all you have to do is send us an email, text or call us, letting us know what you need.

OR

2) request the repeat prescription via to your GP by their preferred route eg paper, email, online or telephone.

If you have chosen to use the Electronic Prescription Service (EPS) we will automatically receive the prescription and dispense it directly to your home.
Alternatively if your GP practice is not set up with EPS, we will provide a FREEPOST envelope to your GP so that they can send a paper prescription directly to us, which we will dispense to your home upon receipt.


Easy and reliable…

You can be certain of obtaining tracheostomy and Laryngectomy supplies prescribed by your clinician. The Kapitex Homecare prescription service is simple, convenient and reduces delivery time.

You can contact us via:

 

Email: kapitexhomecare@daylong.co.uk
Phone: 0808 196 3977
Text: 07984448431
Post: Kapitex Homecare, c/o Daylong, 10 Crosshill Industrial Estate, Ilkeston, Derbyshire, DE7 5UG

 

Let us help you to make ordering your prescriptions easier.