Privacy & Cookies

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This privacy policy sets out how Kapitex Healthcare (Kapitex) uses and protects any information that you give us when you use this website.

Kapitex Healthcare is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Kapitex may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2020.

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What we collect

We may collect the following information:

• Name
• Contact information including your telephone number and email address
• Demographic information (ie your address)
• Other information relevant to customer surveys and/or offers

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What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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Non-personal identification information

We may collect non-personal identification information about users when they interact with our website. This information may include the browser name, type of computer and technical information which will give us more of an insight of their connection with our site such as the operating system and internet service providers.

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Cookies

On our website, we use cookies to enhance user experience. The cookies we use do not store personally identifiable information. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. The cookie allows web applications to respond to you as an individual and therefore allow you to have the best user experience by tailoring its operations to your needs, likes and dislikes by gathering and retaining information about your preferences.

Cookies give you a better user experience on our website but in no way gives us access to your computer or gives us any information about you – other than the data you choose to share with us. It is your right to accept or decline cookies.

We have listed below the main cookies we use and an explanation as to the cookies main purpose:

Cookie Name	Cookie Purpose
_utma _utmb _utmc _utmd _utmz	These are cookies from Google and are used to track visitor traffic numbers and the way visitors navigate the website, allowing us to improve the experience for visitors.
woocommerce_cart_hash	Helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart	Helps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_	Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewed	Powers the Recent Viewed Products widget.
store_notice[notice id]	Allows customers to dismiss the Store Notice.

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Linked Websites

Please be aware that our Privacy Statement does not apply to other websites and does not imply any endorsement and will generally only be used for reference. We accept no responsibility for the content, advertising material or inaccuracy of third party sites if you access other sites using a link on our website or if you link to our site from another website.

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Sharing your personal information

We do not sell or trade users personal information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf and be required to share this information with them, provided that you have given us your permission.

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Changes to this privacy policy

Kapitex Healthcare has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page to see any changes and stay informed on how we are protecting your data.

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Your acceptance of these terms

By using this site, you signify your acceptance of this policy. Your continued use of the site following changes to the potsting of this policy will be deemed your acceptance of said changes.

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Contacting us

If you have any questions about this privacy policy or your use of this site, please contact us via one of the following methods:

Email: datacompliancemanager@kapitex.com

Post:
Kapitex Healthcare
Kapitex House
1 Sandbeck Way
Wetherby
West Yorkshire LS22 7GH

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This Privacy Policy was last updated on 14.01.2020